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Frequently asked questions

Everything you need to know

Ordering & Fulfilment

Exclusively on Amazon UK for secure checkout and reliable delivery.

Most items are Amazon Prime eligible, offering free next-day delivery.

Manage and track all orders directly through your Amazon account.

Hassle-free returns handled via the Amazon Returns Centre.

Product quality & sourcing

We partner with small sustainable suppliers committed to ethical production.

Every batch is rigorously tested to meet premium UK standards.

We use food grade recyclable packaging and strive to minimize plastic waste.
Storage & shelf life

Keep in a cool, dry place out of direct sunlight for best results.

Typically 12–24 months. Check the “Manufactured Date’’ on the batch label on your packaging.

How to use

Detailed guides are available on the product label and Amazon listing.

Always check the ingredient/material list and avoid  if sensitive. Sensitive Botanicals should be avoided during pregnancy or breast feeding. Always consult you doctor before use.

Reviews & trust

Our Amazon feedback comes from genuine, verified purchasers.

Every order is backed by the Amazon A-to-Z Guarantee.

A UK-based brand focused on transparency and customer satisfaction

Need more help? Our team is ready to assist you with product inquiries or feedback.

Email: info@isleandisle.co.uk

Amazon: Message us via “Contact Seller” on your order page.